Privacy Policy

1. Who We Are

SecureMyHomeNow.com is operated by Lead Spectrum Limited ("we," "us," "our"), a company registered in England and Wales (Cedar House, Hazell Drive, Newport, Wales, NP10 8FY). We are an authorized third-party marketing partner that connects qualifying US homeowners with professional home security services.

This website is not owned or operated by Vivint Smart Home, Inc. Lead Spectrum Limited is an independent marketing partner. Any home security services arranged through this website are provided by our authorized service partner, including Vivint Smart Home, Inc. and its authorized dealers.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit securemyhomenow.com or submit an inquiry through our website.

2. Information We Collect

Information You Provide Directly

• Full name, email address, phone number (including mobile), and ZIP code when you submit an inquiry form
• Any additional information you provide during the inquiry process
• Records of your consent, including the consent text you agreed to and the timestamp of agreement

Information Collected Automatically

• IP address and approximate geographic location
• Browser type, operating system, and device identifiers
• Pages visited, time on site, and referring URL (traffic source)
• Session identifiers and cookie data
• TrustedForm certificate URL (issued by ActiveProspect)
• Jornaya LeadiD (issued by Verisk/Jornaya)

Information From Third Parties

We may receive supplemental data from data providers, including demographic information, to verify contact details and improve lead quality for our authorized service partners.

3. How We Use Your Information

We use the personal information we collect to:

• Connect you with our authorized home security service partner for a free consultation
• Contact you by phone, email, or SMS in accordance with your consent
• Verify and document your TCPA consent for regulatory compliance
• Improve our website, marketing campaigns, and lead quality
• Comply with applicable laws, regulations, and our contractual obligations
• Detect, prevent, and respond to fraud, abuse, or legal claims
• Retain records for a minimum of 5 years as required by TCPA and our service agreements

4. How We Share Your Information

We may share your personal information with:

• Our authorized home security service partner, including Vivint Smart Home, Inc. and its authorized dealers — your inquiry and contact details are forwarded so that a representative may contact you regarding a free consultation
• TrustedForm / ActiveProspect — consent certificate documentation and session recording for TCPA compliance purposes
• Jornaya / Verisk — independent consent witnessing via LeadiD technology
• Analytics providers — aggregated, anonymized usage data (e.g., Google Analytics)
• Legal and regulatory authorities — where required by law, court order, or to protect our rights

5. TCPA & Marketing Communications

When you submit our inquiry form, you provide your prior express written consent under the Telephone Consumer Protection Act (47 U.S.C. §227) and the FCC's 2024 one-to-one consent rules to be contacted by Lead Spectrum Limited and our authorized home security service partner, including Vivint Smart Home, Inc. and its authorized dealers, using automated telephone dialing systems, prerecorded voice messages, and SMS/text messages at the phone number you provided.

Standard message and data rates may apply. Message frequency varies.

To opt out at any time:

• Reply STOP to any text message you receive from us
• Email support@securemyhomenow.com with your name and the phone number or email address to remove
• Use our online opt-out form for a verified, documented removal request

Consent is not required as a condition of purchasing any product or service. You may contact us at support@securemyhomenow.com to request information without submitting the online form.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain session state and form progress
• Measure website performance and conversion analytics
• Enable TrustedForm and Jornaya consent documentation
• Support advertising tracking (Google Ads, Meta Ads conversion pixels)

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Retention

We retain personal information, including full consent records, for a minimum of 5 years from the date of collection. This retention period is required by our contractual obligations and supports our ability to demonstrate TCPA compliance in the event of a regulatory inquiry or legal claim.

Consent records include: the full verbatim consent text, timestamp, IP address, page URL, user agent, TrustedForm certificate URL, and Jornaya LeadiD.

8. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Data portability — receive a copy of your data in a structured format

To exercise any of these rights, contact us at support@securemyhomenow.com or use our opt-out form. We will respond within 30 days.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights:

• The right to know what personal information is collected and how it is used
• The right to delete personal information we hold about you
• The right to opt out of the sale or sharing of personal information
• The right to correct inaccurate personal information
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, email support@securemyhomenow.com with the subject line "CCPA Request." You may also view our full CCPA Notice.

We do not sell personal information as defined under the CCPA.

10. Children's Privacy

Our website and services are intended solely for individuals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@securemyhomenow.com and we will delete it promptly.

11. Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data in transit, encrypted storage for consent records and lead data, access controls and audit logging, and regular security reviews. No method of internet transmission is 100% secure; we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated via a prominent notice on our website. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: